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  1. Codeillusion Support Desk
  2. Holiday FAQ

Holiday FAQ

Answers to the most common questions regarding our Holiday Deals, Shipping Policies, and more!

Holiday Deals

  • Can Promo Codes be used more than once? / Are they applied to multiple items in the same purchase? / How do Promo Codes work?
  • Where do I enter my promo code?
  • Are there any promotion codes I can use?

Shipping

  • How can I track my order?
  • Can you guarantee delivery by Christmas? / What shipping method do I need to choose to make this happen?
  • When will my order ship / When will my order be fulfilled?
  • How long will shipping take?

General

  • Which program option is right for me or for the person I’m purchasing for?
  • Can I log into my account from multiple devices at the same time? / Can multiple users share the same account?
  • What’s the difference between Prime, Enchanted Entry Pack, and Enchanted?
  • I ordered Prime to give as a gift - do you have something I can print off to give to them on Christmas Day?
Codeillusion Support Desk